East Coast Saunas was born from a shared vision
To transform the sauna buying experience through exceptional service and support that extends far beyond the sale.
Founded by Nick, and later joined by John, our company brings together two complementary passions. Nick's background as a personal trainer in the wellness industry gave him firsthand insight into how transformative heat therapy can be for physical and mental wellbeing. Meanwhile, John's deep roots in his family's 80-year-old redwood patio business instilled in him an appreciation for quality craftsmanship and exceptional customer service.
Our paths converged while selling saunas in retail, where we both recognized the same critical gap in the industry—customers were being left to navigate complex installation processes entirely on their own after purchase. We witnessed the confusion, frustration, and technical challenges that new sauna owners faced, often diminishing what should be a rewarding investment in their health and home.
This revelation sparked the creation of East Coast Saunas. We envisioned a different approach: one where the relationship with our customers deepens after the sale rather than ending at checkout. Drawing from John's extensive building expertise and Nick's wellness knowledge, we developed our signature end-to-end support system that guides customers through every step—from product selection, installation, wellness questions, and beyond.
What truly sets us apart isn't just our comprehensive knowledge of sauna construction and health benefits. It's our commitment to human connection. We believe that exceptional customer care isn't an add-on service—it's the foundation of everything we do. When you purchase a sauna from us, you're not just buying a product; you're gaining dedicated partners who handle the complex details so you can focus on enjoying the benefits.
Whether we're coordinating with electricians, advising on placement, or managing installation teams on your behalf, our hands-on approach ensures that your sauna journey is as restorative and stress-free as the sauna experience itself.
We invite you to discover the Complete Sauna Solutions difference—where expertise meets empathy, and your wellness journey is supported at every turn.